Inbox|Drafts wait for your approval →

Text every lead.
Close the ones who reply.

Tappen is the texting CRM for lenders, brokers, real estate investors, and small sales teams. One campaign. A shared inbox. An AI draft you approve before it sends.

Free plan · No card · 10DLC registration help included

app.tappen.io/inbox
InboxNeeds reply
DN
Lead · Denver, CO2m

Yes. Still interested. What is the next step?

Needs reply
AU
Lead · Austin, TX18m

Can you text after 5?

Interested
TM
Lead · Tampa, FL1h

What do you need from me?

New reply
PH
Lead · Phoenix, AZ3h

Maybe next quarter.

Nurture
CL
Lead · Columbus, OH5h

STOP

Opted out
Lead · Denver, COInterested
Hi, checking in on the property. Reply YES if you want options. Reply STOP to opt out.
Yes. Still interested. What is the next step?
Suggested reply

Happy to walk through it. What time tomorrow works for a quick call?

Nothing sends until you approve.

Campaigns

Write it once. The fields fill in.

Upload a CSV, map the columns, and compose the text. Quiet hours hold anyone outside 9am–9pm in their own time zone. STOP and HELP stay on the message.

  1. 01Campaign Name. Name the send so the inbox can filter it later.
  2. 02Upload Contacts. Map phone, name, and the field you want in the text.
  3. 03Compose Message. One body. Merge fields. One segment when you can.
  4. 04Review & Launch. Opt-outs are already out. You start the send.
app.tappen.io/campaigns
Campaign
Aged list · local morning
Draft
Campaign Name→Upload Contacts→Compose Message→Review & Launch
Hi {first_name}, checking in on {street}. Reply YES if you want options. Reply STOP to opt out.
128 chars · 1 segment
Window9am–9pm
Quiet hoursLocal
Opt-outSTOP
HelpHELP
After a sendInside the campaign
Sent1,240
Delivered1,198
Replied86
Opted out4

Routing

Replies stick to the number that sent them.

Smart sender picks a registered number for the first text. That contact stays on it. The thread, the next draft, and the call all use the same line.

How routing works →
app.tappen.io/numbers
Numbers
Sticky routing
Smart sender
NumberMarketSticks to
(303) 555-0148Denver, COLead · Denver, CO
(512) 555-0194Austin, TXLead · Austin, TX
(813) 555-0162Tampa, FLLead · Tampa, FL
(480) 555-0177Phoenix, AZLead · Phoenix, AZ

A reply comes back on the number that sent the first text.

The send

A list goes out. The replies come back sorted.

Counts in the frame are a picture of the product, not a customer result.

app.tappen.io/settings/compliance
Compliance
10DLC status
Approved
Brand registration10DLC
Campaign use caseLow volume
NumbersRegistered
Quiet hours9:00–21:00 recipient local
STOP / HELP / STARTHonored
Outside the windowHeld until local morning

Before it sends

Registration, hours, and opt-outs are part of the send.

10DLC brand and campaign registration is guided in the product. Business includes white-glove submission. Quiet hours use the recipient’s local clock. A STOP on any number stays suppressed.

Start with one list.

Import a CSV, register the number, and send when the window is open. Free to set up.