Renewals
Text merchants you already funded
A renewal list is a campaign. Personalize it, pace it, and work whoever writes back.
For MCA & funding teams
Renewals, without a second texting tool.
Text merchants you already funded. Assign the reply to a seat. The suggested reply waits until someone hits Approve. Quiet hours and STOP still apply.
app.tappen.io/numbers
Numbers
Sticky routing
| Number | Market | Sticks to |
|---|---|---|
| (303) 555-0148 | Denver, CO | Lead · Denver, CO |
| (512) 555-0194 | Austin, TX | Lead · Austin, TX |
| (813) 555-0162 | Tampa, FL | Lead · Tampa, FL |
| (480) 555-0177 | Phoenix, AZ | Lead · Phoenix, AZ |
A reply comes back on the number that sent the first text.
New outreach
One inbox for the team
Assign a thread instead of forwarding screenshots. The history stays on the contact.
Records
Consent on every contact
Source, date, opt-out and quiet hours are checked before a campaign sends.
On the send
Carrier rules still apply.
Business lending texts need the same 10DLC registration, consent and opt-out handling as any other campaign.
How a week looks
Renewals without a second tool.
01
Import funded merchants
CSV of people you already have a relationship with. Map the business name and the phone. Keep consent with the row.
02
Send the renewal note
One campaign, merge fields, local quiet hours, STOP in the text.
03
Share the inbox
Business includes 3 seats. Assign the merchant who replied instead of forwarding a screenshot.
04
Record the next step
Stage, note, and the text history stay together. A draft of the next text waits for approval.
Team
More than one person can work the book.
Seats, assignment, and a shared inbox. Pro is one seat. Business is three, with extra seats available.
Renewal
Hi {first_name}, checking in on {company}. If you want to talk about a renewal, reply YES. Reply STOP to opt out.
app.tappen.io/campaigns
Campaign
Aged list · local morning
Campaign Name→Upload Contacts→Compose Message→Review & Launch
Hi {first_name}, checking in on {street}. Reply YES if you want options. Reply STOP to opt out.
128 chars · 1 segment
Window9am–9pm
Quiet hoursLocal
Opt-outSTOP
HelpHELP
After a sendInside the campaign
Sent1,240
Delivered1,198
Replied86
Opted out4
app.tappen.io/settings/compliance
Compliance
10DLC status
Can several people work the same inbox?
Yes. Business includes 3 seats. Threads can be assigned and handed off.
Will AI text merchants by itself?
No. Drafts wait for a person to approve them.